Frequently Asked Questions

  • What is your typical turnaround time?

    Turnaround time is the time it takes us to get your order printed and shipped. Additional shipping time will be required.


    Our standard turnaround time is 10 business days. We cannot begin processing your order until all order information, artwork and deposit is received.

    Multiple designs or colorways, as well as add ons, may require additional time that will be specified at the start of your order.

    Rush fees will be applied if you require your order in less than 10 business days. Rush shipping fees may also need to be applied. Rush orders need to be specified at the start of your order.

    Turnaround time is not a guarantee, but rather a schedule we do our best to stick to.
  • How many colors can you print?

    For apparel and flatstock printing, we can print up to 6 spot colors, as well as process and simulated process printing, which can replicate hundreds of colors using a fairly low color count.


    Because of the nature of materials used for custom packaging, we can only offer 1 color printing on all packaging materials at this time.
  • What are your minimums?

    We have a very low minimum of only 12 pieces for most screen printed garments. For oversized, complicated or process prints, we may require a minimum of 36 pieces.

    For flatstock/ poster printing, we have a minimum of 50 pieces.

    Custom packaging has a 100 piece minimum.

  • Can you print samples?

    We can produce samples for $75 per design. If you are happy with the sample and wish to proceed, $50 from the sample price will be applied as a credit to your order. If you wish to make any changes or not proceed with your order, no sample fee will be credited.

    Samples may take up to 10 days to produce. The turnaround time for your order will not start until the sample is approved.

    Sample cost is good for 1 sample garment. If you would like to see multiple garments with the same sample print on it, an additional $5 plus the cost of the garment will be charged for each additional piece.

  • How do I specify what colors I want printed?

    We require that colors be specified by pantone number. Pantone numbers are the only accurate way to make sure we get exactly the color you are looking for.

    If pantone numbers aren't provided, we can only match colors based on what appears on our computer screen, which we have no way of guaranteeing is color calibrated the same way as your computer screen.

  • How do I design images for custom packaging?
    Templates are available for download from our resources section for our most popular custom packaging sizes.

    If you would like to order a size that isn't available in the resources section, please feel free to email us at info@derisorydesigns.com and we can make one for you.

    New templates are constantly being added! Check our Resources section often.
  • How big should I make my artwork?

    Your artwork will be printed the same size on all of your garments. Please consider how it will appear on your smallest garment as well as your largest. We would be happy to help you determine the best size to use for all garments. Standard print size is up to 15" wide by 17" tall, while oversized printing is up to 20" wide by 24" tall.

    Please note that most oversized printing will not fit on ladies cut or smaller sized tees.

  • How should I send my artwork?

    Your artwork should be sent to us scaled to the size you want it printed. It can be either a vectorized format such as an Adobe Illustrator file or a rasterized format like a jpeg or a Photoshop file. If rastorized, please make sure the image is sized to 300 dpi.

    Artwork may be sent to us using the upload section of the quote page or can be emailed to us at info@derisorydesigns.com.

  • Can I change my order once it has been placed?

    Changes to an order will delay the completion date. If printing has begun, additional fees will be incurred as needed.

  • Can I cancel my order once it has been placed?

    Once we receive the down payment, a 20% restocking fee will be placed on all cancelled orders.

    If an order is cancelled after printing has begun, no refund of the deposit will be given.

  • How will I receive my order?

    You may pick up your order from our shop during normal business hours. Monday - Friday, 9am - 5pm. You must call us at 267-258-8084 to schedule a pickup before arriving.


    We offer free delivery to our clients in the Philadelphia city limits. We can offer delivery to clients outside the city limits as well, however you will be charged a feee based on time and distance travelled.


    Our typical delivery service is UPS ground. You are responsible for all shipping fees including any additional insurance you request. Items are packed and shipped using our in house standards, if you require any special packing needs, please specify this at the start of your order. Tracking numbers are only provided upon request.

    Derisory Designs cannot be held responsible for any delays or damage caused by the carrier.

  • What if my order is missing a piece?

    Because screen printing is a hand made art form, sometimes items can get damaged during the printing process. We will typically ship an order if less than 5% of the goods have been damaged during printing. You will not be charged for anything that isn't sent. if we have the ability, we will substitute another shirt size or design (if multiple designs are ordered) to fulfill your order.

  • How do I pay for my order?

    A 50% down payment is required on all orders over $300. The remaining balance must be paid in full, including all shipping charges,before your order will ship. Any order for under $300 must be paid in full before production will begin.


    We accept payment via cash, check or credit card, as well as online through paypal. To pay via credit card, please call 267-258-8084 with your invoice number and credit card information. Checks can be mailed to us at:


    Derisory Designs
    1627 N. 2nd Street
    Basement Space
    Philaderlphia, PA 19122


    Cash payments must be made in person at time of pickup.

  • Do you have a mailing list?

    Yes. You can subscribe to our mailing list by entering your email address in the form at the bottom of the About Us page.

  • I have another question that is not listed in the FAQ, who should I contact?

    For any other question or request, Please first check our Terms and Conditions page linked at the bottom of our site. If your question is still not answered,  please feel free to email us at info@derisorydesigns.com